Commercial Use Tableware

Returns

Got returns? Get 6 Months!

Return Policy:

Smarty wants you to be happy, whether you’re placing an order, or making a return. For returns, please follow these instructions:

  • Returns must be received within 6 Months of delivery to be eligible for refund.
  • Returns must be processed here
  • Return requests are valid for 2 weeks only.
  • Only unopened merchandise will be accepted
  • Make sure to package your returns very carefully.
  • Those received damaged will not receive a refund (when refunds are denied, this is usually the reason).
  • Your Order number must be prominently displayed on outside of box or no refund can be made.
  • Please print copy of Order and enclose with return.
  • Full cases can only be returned as sealed cases.
  • Holiday themed items are final sale.

To submit your return request, please click here.

 

Refunds:

  • We will refund your credit card within 14 days of receiving your undamaged return. Please remember that, depending on your issuing bank, it may take up to an additional 30 day for that refund to appear on your account.
  • Shipping charges are not refundable.
  • Return shipping fees are customer’s responsibility.